We’ve all been there; it’s Friday afternoon, you haven’t been back to your desk in hours and can just imagine how many e-mails and phone calls need responding to before you can leave. You walk past your team and overhear them discussing the upcoming potluck and pulling up food photos on their computers. They should be working, but how big of a deal is it, really? They’re hard workers, and you’re happy that they are excited about this company event, so what do you do? Or, more specifically, how do you decide what to do?
Managers constantly run into these grey-area situations where they don’t want to rule with an iron fist, but also don’t want to encourage bad behaviour. How can you decide if it’s worth it?