We’ve all been there. You have a tough talk with an employee, then they’re overcome with emotions and begin to cry. For some managers, this display of emotions can make a difficult situation even more uncomfortable. So what do you do with an ‘over-sensitive’ employee?
As an employer or HR manager, you are tasked with managing a wide variety of employee personalities every day. It’s likely that you have worked with highly sensitive employees, and there are many challenges and opportunities associated with developing strong working relationships with these workers. Sensitivity means being aware of others’ needs and emotions, as well as understanding that how others behave affects how we think and feel. What are the first things that come to mind when you think about a sensitive employee?