HRdownloads Blog

Tell It Slant: Best Practices for Communicating Unthinkable News

Posted by HRdownloads on Sep 11, 2020 3:25:00 PM

In a time of great uncertainty, people crave information. With so many unanswerable questions, any sign of sure knowledge is welcome. That said, some of those answers people clamour for are difficult, even dangerous. The information is frightening or complex or incomplete, all of which can lead to greater uncertainty rather than relief. Consequently, it might seem better simply not to provide those difficult answers at all, but this is neither a realistic nor a wise solution. As Emily Dickinson urges, you should be forthright and honest about the reality of a difficult situation, but there are methods that work for telling unthinkable truths, and methods that don’t.

Read More

Topics: Communication

Recent Posts

Posts by Topic

see all