Leaders must constantly communicate feedback to employees on performance, behaviour, attitude, or work habits, under the expectation they will make improvements. Occasionally, you might hear begrudging complaints or have an employee who’s completely defensive about your feedback, but feedback, if done right, is one of the most constructive ways we can provide others with suggestions and ways to make things better, or different, than they currently are.
In a leadership position, you’re normally the one providing feedback, but what happens when an employee wants to turn the tables and give you some feedback of their own? It’s not only important to provide feedback to others, but to be open to feedback from your employees as well. This can help you monitor aspects of your team like engagement, satisfaction, and any concerns in the workplace you might not be aware of.