HRdownloads Blog

You Can Dish It, but Can You Take It? Handling Feedback from Your Employees

Posted by HRdownloads on May 16, 2019 2:30:00 PM

Leaders must constantly communicate feedback to employees on performance, behaviour, attitude, or work habits, under the expectation they will make improvements. Occasionally, you might hear begrudging complaints or have an employee who’s completely defensive about your feedback, but feedback, if done right, is one of the most constructive ways we can provide others with suggestions and ways to make things better, or different, than they currently are.

In a leadership position, you’re normally the one providing feedback, but what happens when an employee wants to turn the tables and give you some feedback of their own? It’s not only important to provide feedback to others, but to be open to feedback from your employees as well. This can help you monitor aspects of your team like engagement, satisfaction, and any concerns in the workplace you might not be aware of.

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Topics: HR Challenges, Employee Management

But We Can Still Be Friends: Effective Offboarding

Posted by HRdownloads on Mar 28, 2019 2:30:00 PM

When a valued employee leaves your company, it can affect multiple people and areas within the organization. There are many moving pieces that follow an employee departure, which can cause additional stress for the manager and other employees. Using a formal offboarding process helps not only the departing employee, but their manager, their team, and the overall company culture.

Just as your onboarding program addresses all aspects of an employee joining your organization, an offboarding program addresses everything to do with employee departures—whether due to termination, resignation, layoff, or otherwise. An effective offboarding program should be a positive experience for everyone it affects, and like an onboarding program, should be formal, consistent, and supported with adequate resources.

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Topics: Employee Management

Sweating the Small Stuff: When to Discipline Small Behavioural Transgressions

Posted by HRdownloads on Jan 31, 2019 2:30:00 PM

We’ve all been there; it’s Friday afternoon, you haven’t been back to your desk in hours and can just imagine how many e-mails and phone calls need responding to before you can leave. You walk past your team and overhear them discussing the upcoming potluck and pulling up food photos on their computers. They should be working, but how big of a deal is it, really? They’re hard workers, and you’re happy that they are excited about this company event, so what do you do? Or, more specifically, how do you decide what to do?

Managers constantly run into these grey-area situations where they don’t want to rule with an iron fist, but also don’t want to encourage bad behaviour. How can you decide if it’s worth it?

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Topics: Employee Management

Sneaking Away: How to Respond When You Suspect an Employee Plans to Leave

Posted by HRdownloads on Jan 17, 2019 2:30:00 PM

You likely know the signs. An employee showing up to your business casual office in a suit, then taking the afternoon off. A sudden surge in sick days, although they seem fine and healthy. A new reluctance to take on any long-term projects. You might not observe anything at all, but hear the news through the company rumour mill that so-and-so has been taking calls from recruiters or was seen visiting one of your competitors’ workplaces.

Turnover is a fact of any organization. Sometimes you have plenty of warning; an employee may be open about looking elsewhere. On other occasions, though, a departure catches you completely by surprise and you are left scrambling to cover the sudden gap in your staff. And sometimes the employee hasn’t said anything about departing, but you suspect they already have one foot out the door. Is there anything you can do?

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Topics: Resignation, Employee Management

Don’t Take It Personally: Managing Sensitive Employees

Posted by HRdownloads on Jan 10, 2019 2:30:00 PM

We’ve all been there. You have a tough talk with an employee, then they’re overcome with emotions and begin to cry. For some managers, this display of emotions can make a difficult situation even more uncomfortable. So what do you do with an ‘over-sensitive’ employee?

As an employer or HR manager, you are tasked with managing a wide variety of employee personalities every day. It’s likely that you have worked with highly sensitive employees, and there are many challenges and opportunities associated with developing strong working relationships with these workers. Sensitivity means being aware of others’ needs and emotions, as well as understanding that how others behave affects how we think and feel. What are the first things that come to mind when you think about a sensitive employee?

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Topics: HR Challenges, Employee Management

It Can’t Last Forever: When Valued Employees Resign

Posted by HRdownloads on Dec 27, 2018 2:30:00 PM

Jim’s the best. Everyone loves working with him and he does fantastic work. He is always happy, friendly, and seems to thoroughly enjoy his work. People often remark that Jim is the only one who knows how everything works around the office. As his manager, you feel so lucky to have Jim on your team and wish all of your employees could be a little more like him. You know Jim has a bright future at the company—until one day Jim walks into your office, hands in his resignation, and there is no convincing him to stay.

This scenario has likely played out for every manager or business owner at some point in their career. Employers have an employee who fits in great with the organization and may even play a big role in a current project or the company’s future plans, but then resigns seemingly out of the blue. These types of resignations can be very disruptive to the workplace.

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Topics: Employee Management

Mutiny! What to Do When Your Team Turns Against You

Posted by HRdownloads on Nov 8, 2018 2:30:00 PM

As a manager, you know that you can’t always be best friends with your team. The nature of the manager–report relationship demands a certain decorum, a level of professional distance that makes true friendship almost impossible. Even so, it’s possible (not to mention preferable) to get along with the people on your team. You have to work with these people, and it’s easier on everyone if you all like each other, or at the very least all respect each other.

Sometimes, though, it might seem like your team has turned on you. You might know the feeling. Employees are not openly rude, but you can feel the tension. There are significant glances shared when you speak to the group. It might just be a little dose of paranoia, but maybe it isn’t, and your employees are starting to plot against you. Even if the mutineers are just a clique or subset of employees, it can still be difficult to effectively manage the whole team under these conditions.

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Topics: Employee Management

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