An employee asks to speak with you. They are sweating, having trouble breathing, and teary-eyed. They disclose they're having an anxiety attack, and they feel as though their heart will jump out of their chest. What would you do?
Not all leaders or employees can confidently say how they would respond in this situation. However, with the increased visibility of mental illness in the workplace and chronic mental stress changing the adjudication of workers' compensation board claims, employers need to be proactive and prepared to respond immediately if an employee has a mental health crisis in the workplace.