HRdownloads Blog

Don’t Bring Me Down! Responding to Bad Online Reviews

Posted by HRdownloads on Oct 17, 2019 2:30:00 PM

In today’s digital age, information is shared globally with ease, for good or bad. Employers may feel particularly vulnerable to online reviews from current or former employees. Having a bad online review can embarrass a company or tarnish their reputation. Worst of all, a bad review can hurt employee morale, recruitment efforts, investor relations, and public perception.

Learning how to respond to these negative reviews is an important skill to learn so you can recover, restore, and improve your organization’s reputation as an employer of choice. Responding to an online review may provide closure to the person who wrote it. Even if they don’t see the response, writing it is not a waste of time! Others will read the response, including current employees, potential candidates, customers, business affiliates, and investors.

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Topics: HR Challenges

Effective Performance Improvement Plan Guide

Posted by HRdownloads on Oct 10, 2019 2:30:00 PM

The very mention of the words “performance improvement plan” in many workplaces can cause the theme from Jaws to play in employees’ heads. That’s because performance improvement plans (PIPs for short) have been cast in a primarily negative light due their frequent use strictly as a way to document poor performance before terminating an employee, rather than as a coaching tool to help improve employee performance and maintain the employment relationship. However, when used correctly, a PIP can be an effective way to help an employee who is underperforming in the workplace, and PIPs shouldn’t just be used as the first step in a termination process.

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Topics: Performance Management, HR Challenges

Back to Basics: An Introduction to HR for Business Owners

Posted by HRdownloads on Oct 3, 2019 2:30:00 PM

Owning a business has a lot of perks, but those perks are accompanied by many responsibilities. For most business owners, growing your business and making a profit are top priorities, but to get there, you’ll probably need help from others.

Besides handling the typical tasks of recruiting, managing day-to-day issues, and dealing with terminations, business owners also need to be concerned about areas like diversity in employment, legislative compliance, assessing performance, and providing employees with appropriate compensation. But who is responsible for those tasks?

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Topics: Small Business, HR Challenges

Don’t ‘Leave’ Them in the Lurch: Helping an Employee Return from Leave

Posted by HRdownloads on Aug 8, 2019 2:30:00 PM

Sometimes life gets in the way, and employees have to step away from work to devote their time to an illness, a family member, or something else. Whatever your jurisdiction, legislation offers protected leaves for a variety of needs so that employees can tend to their lives without sacrificing their jobs. These leaves generally include maternity or parental leave, various kinds of sick leave, bereavement leave, depending on the jurisdiction.

Not only are leaves legislatively required, they can also offer many benefits for your organization. Allowing employees time off can reduce unplanned absences and improve morale, which boosts retention rates. Productivity is another major benefit, with 89% of companies allowing paid time off reporting a positive effect in overall productivity as reported by Business.com. A study by Business Wire found that 58% of workers want paid family leave from their employers, outranking the demand for other popular perks.

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Topics: HR Challenges, Employee Management

A Balanced Approach to Unbalanced Pay: How to Provide Individual Raises

Posted by HRdownloads on Jun 27, 2019 2:30:00 PM

Everyone wants and deserves to be compensated fairly for their work, and employers bear responsibility for meeting that need. Unfortunately, 46% of professionals feel they are underpaid at their jobs.

You might be thinking, “If my employee is unhappy and money is the problem, I’ll just give them a raise!” But it is important to consider more than just the wants and needs of the employee who receives the raise. What about that employee’s colleagues? How will they react when they are not given comparable raises? Unexplained differences in pay only stand to cause greater unhappiness and other negative effects on the workplace.

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Topics: HR Challenges, Employee Management

You Can Dish It, but Can You Take It? Handling Feedback from Your Employees

Posted by HRdownloads on May 16, 2019 2:30:00 PM

Leaders must constantly communicate feedback to employees on performance, behaviour, attitude, or work habits, under the expectation they will make improvements. Occasionally, you might hear begrudging complaints or have an employee who’s completely defensive about your feedback, but feedback, if done right, is one of the most constructive ways we can provide others with suggestions and ways to make things better, or different, than they currently are.

In a leadership position, you’re normally the one providing feedback, but what happens when an employee wants to turn the tables and give you some feedback of their own? It’s not only important to provide feedback to others, but to be open to feedback from your employees as well. This can help you monitor aspects of your team like engagement, satisfaction, and any concerns in the workplace you might not be aware of.

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Topics: HR Challenges, Employee Management

Workplace Detox: Bouncing Back from a Toxic Hire

Posted by HRdownloads on May 9, 2019 2:30:00 PM

Hiring is difficult, and sometimes organizations make mistakes. In the best case, the employee quickly realizes that the job is not for them, and they resign to find a better opportunity. In the worst case, the employee lingers, failing to achieve in their role and even making it difficult for other employees to get their work done.

A bad hire might even be worse than unproductive—they could have a toxic effect on the workplace, bringing strife and conflict into what was formerly a harmonious environment. Whatever specific effects a bad hire has on your workplace, the best option is to act quickly and use formal coaching and performance management to try to correct the issues. If this fails, or if escalation is warranted due to their behaviour, enact progressive discipline. The longer you wait, the more damage the bad hire could do.

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Topics: HR Challenges

Save the Earth and Save Money: How Going Green Makes Business ‘Cents’

Posted by HRdownloads on Apr 25, 2019 2:30:00 PM

Environmental responsibility has become a popular concern lately. People are going green at home with energy efficient appliances and lighting, and the zero-waste lifestyle movement has encouraged individuals to buy in bulk, stop using disposable plastics, and use refillable and reusable containers. The same individuals are also looking for businesses they support to take on green initiatives and environmentally friendly operations.

Many businesses believe that going green is expensive and increases operating costs, but introducing green initiatives in the workplace can actually save money. The financial effects of going green are not only attracting new sources of revenue from environmentally conscious clientele, but also saving money directly by reducing disposable waste and energy consumption.

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Topics: Workplace Culture, HR Challenges

Retire Stereotypes: How to Create an Age-Friendly Workplace

Posted by HRdownloads on Apr 18, 2019 2:30:00 PM

In Canada, there are now more people over the age of 65 than under the age of 15. The 2015 census found that one Canadian in five over the age of 65 still works—nearly 1.1 million seniors. People are staying in the workforce longer for many reasons: longer life expectancy, financial security, or simply a desire to continue working. Older workers want to be engaged and productive, but ageism is still a barrier for them.

Employment and Social Development Canada defines ageism as “prejudice and discrimination based on age that often results from myths and stereotypes that do not reflect the reality of aging and older individuals. It prevents people from recognizing the valuable contributions of older individuals and limits the choices and opportunities for older individuals to actively participate in society.” Like other types of discrimination, ageism takes several forms. It can be subtle and implicit or overt and direct. In any form, discrimination damages its victims and its perpetrators.

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Topics: Workplace Culture, HR Challenges

The Gender Pay Gap: What You Can Do

Posted by HRdownloads on Apr 11, 2019 2:30:00 PM

The gender pay gap has been a big topic of conversation lately, and this prominence is likely to continue. Despite increased awareness and changing legislation, the gender wage gap persists in every province across all sectors. In the Global Gender Gap Report 2018 conducted by the World Economic Forum, Canada ranked twenty-seventh in economic participation and opportunity, with a distance to parity of 0.31 for wage equality for similar work. This means Canadian women typically earn 69 cents for every dollar earned by their male counterparts. This figure is shocking, especially because a gender difference in educational attainment is not taken into consideration when doing these comparisons.

It’s important for employers to be aware of the gender wage gap, as well as actions they can take to reduce it. Women are half of the population. Not surprisingly, female participation in the workforce can significantly influence growth, competitiveness, and future economies. Similarly, women make up a large portion of the consumer market. It is estimated that an additional $150 billion in GDP growth could result in 2026 if the wage gap was closed and female workforce participation was boosted. Excluding women from equal participation in the labour force harms individuals, families, employers, and the economy at large.

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Topics: HR Challenges

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