Having difficult, and sometimes awkward, conversations with employees is part of a manager’s role. Often these conversations are about sensitive matters and are uncomfortable for both parties. Good leaders address sensitive issues rather than avoiding them. But how an issue is communicated to an employee can greatly affect the outcome of the situation.
Part of the challenge with having these conversations is getting over the fear or discomfort with having to do it. Some of the hardest conversations can be those regarding personal hygiene, performance issues, or very specific situations relating to a person’s habits. While these conversations can be difficult, they have to happen in order for the issue to be corrected.